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如果遇上卖电的搞欺诈咋办?(英文)

文章发布时间:April 18, 2002

哪里有商业,哪里就有欺诈:大概许多人受到了卖电的敲门推销的骚扰,即要求你家把水电费交到这家公司去。

然而,不少推销员为了得佣金,未经您同意就代替你签名转水电费公司了。

这篇文章告诉你遇到这种情况将如何投诉。

Just two weeks before Ontario’s electricity market opens to competition, police are meeting with the province’s energy regulator to discuss forged retail energy contracts.

Toronto police Detective Sergeant Gary Logan said that after news media reports and complaints about forged long-term electricity contracts, he called for a series of meetings with seven police forces in the GTA and the Ontario Energy Board.

“It is not epidemic, but we have a pretty good feel that there are numbers (of forged contracts) out there,” Logan said.

Mark Garner, licensing director for the energy board, confirmed police initiated the meetings after several forces received complaints about forged electricity contracts.

Garner said the number of forgeries reported to police “is large enough for me to be seriously concerned.”

He said the forgery complaints aren’t coming to his board but instead going to police, media and politicians.

The board issued a directive in February requiring retailers to report forgeries within 48 hours. If a forgery is confirmed, any customer who signed with that agent will be offered other options.

To date, just one retailer has come forward with a reported forgery, which occurred months ago, he said.

He said the concerns over electricity contract forgeries may be more apparent now because retailers are notifying customers of their obligations as the market opening approaches.

Paddy Ann McHaffie, of Brampton, says she asked an energy retailer to send her information on an electricity contract more than a year ago. She never signed up and decided to wait. Still, she received a letter in February saying she had a five-year-deal. She has repeatedly requested a copy of the contract that the retailer says she signed but hasn’t received one.

Peter Dyne, spokesman for the Consumers’ Association of Canada, urged Ontarians to complain to the police and the energy board if they are victims of forgery.

“The problem is they let these retailers loose on the public two years ago with no structures in place,” he said. “It’s good, great, that the police are involved.”

Since electricity retailers hit the market in the summer of 2000 until the end of this February, the board has received 1,333 complaints about them ?most related to misrepresentation and unfair marketing practices.

Logan said though forgery is a crime, police are working with the energy board because it is the appropriate regulatory body to investigatesuch complaints and enforce penaltes.

Complaints can be sent to the director of licensing at the Ontario Energy Board, 26th floor, 2300 Yonge St., Toronto, Ontario M4P1E4. Indicate at the top of the letter that the complaint is about forgery.

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